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Your
identity is your welcome mat and we help you make that first
impression count. Through brand discovery, careful analysis
of your competition, design research and creative concepts,
we will create a logo with a watertight brand.
Following
logo design, we provide you with the identity kit, graphics
standards and full collateral materials to make a consistent,
impacting impression wherever your business goes.
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PRICING:
Complete
Logo Development: $675
PROCESS
& TIMELINE:
Meeting:
We discuss your needs and desires for a
new brand identity and develop a worksheet.
Research:
(2 days) Our team researches your industry and makes
a "brand discovery" of other logos, including
design elements, typography, color and feel. The
ideal finished design is one that gives a feeling
of familiaity to the consumer, without being too
similar to any other logo in existence.
Design:
(5 days) We then begin the design process and develop
3 to 5 preliminary logo designs. We then present
these to you in PDF format with a suggested color
palatte, explanations on the concept and reasoning
for specific design elements.
Revisions:
(2 days average) You then give us your feedback
and we make ulimited revisions as necessary to gve
you the final design. We pride ourselves on the
fact that 95% of all clients choose one of the first-round
designs with only minor revisions. Should you need
asny amount of revisions, or even an entirely new
batch of preliminary designs, we are more than happy
to accomodate you at no extra charge.
Final
Logo & Archive: When a final design
is decided on, we will convert your logo into both
color and B/W versions and format it to PDF, Illustrator
and JPG formats. Also included are the Pantone color
names. These files are available either on CD or
via email.
Free
Pass: For the life of the logo, we will
archive the file and send the file in any format
needed to you or any vendor at any time. No more
losing files or hassling with logo formats. And
there is no extra charge for this service. The catch?
There isn't one. We just like to keep in touch with
our clients - maybe you'll need our services again!
Trademark
Services: Should you choose to trademark
your logo, we recommend the services of family-member
Joseph
T. Leone of DeWitt, Ross & Stevens law firm
in Madison, WI.
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Brand
Strategy
Standing
out amid a massive chorus of competitors is a challenge
for any company in today’s business climate. Want
evidence? Look at any magazine, TV show or surf the Internet.
The number of offers and sales pitches one receives on a
daily basis is simply staggering and increasingly ineffective.
It’s no wonder, then, why businesses are seeking new
and more effective ways of increasing the influence of their
brand strategy in the marketplace. A strong brand strategy
can increase the awareness of a company and its offerings
in such a way that establishes strong feelings and reactions
and a favorable view towards the company as a whole. To
create this sort of “brand awareness” in your
market, it takes skillful Brand Strategy know-how.
Successfully
out-branding your competitors is a continuous battle for
the hearts and minds of your customers. The proposition
your brand strategy makes must be very compelling, attractive
and unique among competitive offerings. The proposition
must also be consistently reinforced throughout all phases
of an organization, from senior executives to customer service,
research and development, business development and even
your business partners.
What
entails a comprehensive and effective “Brand Strategy
process?” That’s a much longer answer than what
we have space for here, plus it varies from industry to
industry, but here are some very basic guidelines about
what makes a good Brand Strategy.
Brand
Strategy—what’s the big deal?
Brand
Strategy is nothing new. Yet, the expectations consumers
have for a product or service they buy is stronger than
it’s ever been. This is why companies interested in
long-term success must create the most promising, targeted
brand experience possible.
Whether you know it or not, you already have a brand, and
your customers are having a “brand experience”
when they interact with you, whether it be with your products
and services or the people in your company. In order to
craft this “brand experience” in a calculated
way that is beneficial for your company, you must have a
strong understanding about what exactly a brand is.
Brand
is the Alpha and Omega
In
other words, brand is the totality of your company and its
business.
“A
brand is the sum of the good, the bad, the ugly and the
off-strategy,” says Scott White, one of the nation’s
leading branding consultants and a valued expert companies
like Sun Life Financial and Franklin Sports rely on. “It
is your best and worst product. It is your best and worst
employee. It is communicated through award-winning advertising
as well as those ads that somehow slipped through the approval
cracks and sank anything riding on them. It is your on-hold
music and the demeanor of the receptionist who puts that
valued client or prospect on hold. It is the carefully crafted
comments by a CEO as well as negative buzz by the water
cooler or in chat rooms on the Internet. Brand is expressed
through written, audio and visual content. It is interpreted
through emotional filters every human being has—where
anything can happen. Ultimately, you can’t control
your brand. You can only hope to guide it.”
The
Road to Branding Success
Building on the inherent values of a brand should be the
core of any branding strategy. If they’re not clear,
get a good grip on them first. Is the brand about honesty
or integrity? Quality? How about excellent communication
and customer satisfaction?
Knowledge
of a company’s values, at least in a literal context,
is typically an internal matter; yet, those values become
evident to everyone in contact with the company, from customers
and prospective customers to business-to-business relationships
and employee relations. Consistency is the key here. If
members of the organization aren’t accurately representing
the values of the brand, steps must be taken to rectify
the chink in the armor. And unlike a brand’s key business
proposition, values should never change even though the
landscape in which the company operates and even its products
may.
Winning
brand strategies starts with top-notch research
With
values set, a brand proposition is ready to be established.
Objective and comprehensive branding research are the keys
here. At a minimum, both must be done to establish clarity
on the brand’s strengths and weaknesses, the target
audience and the competition. If possible, branding research
should also be done on the brand’s industry, its history,
the status of the market and possibilities for future expansion.
Your
target customer will determine your success
If
it’s only possible to do one body of brand research,
discover as much as possible about your target customer.
Find out who they are and what their needs and desires are.
Make it your mission to get as detailed information as possible
on their age, gender, income, shopping habits (online and
off) and anything else of relevance you can determine. If
you’re targeting a business market, these criteria
will differ, depending on the industry. Understanding your
target market and what they want is key to developing a
winning brand. Knowing these things should also give you
an idea for what communication medium and content would
work to engage your market.
Other
research you might want to do is find out what your competitors’
offerings are like. How do your offerings stack up? What
can a customer get from your product that they can’t
get from anyone else? Find out these things, and you have
the seeds for a winning branding strategy, not to mention
great fodder for an ad campaign.
What
does your brand promise?
The
brand statement, often called the brand promise or proposition,
is a derivative of branding research. It states the benefit
of buying and using your company’s products or services.
For clothing, it could be about style or comfort. For a
car, it could be about safety or reliability. Whatever it
is, it must be clear, engaging and presented in a context
relevant to the customer. One example of an effective brand
promise is that of BMW’s. It’s stated right
in the company’s tagline: The Ultimate Driving Machine.
Your
promise should be golden
If
your company’s products and service don’t live
up to their brand promise, new customers will become lost
customers and loyal customers might leave, too. Simply put,
your deliverable, what ever that is, must follow through
on the promise—in fact, it would be best if it actually
over-delivered.
Your
promise should be unexpected, but welcome
Don’t
reuse something a competitor has already promised even if
it works for your product or service, and don’t be
vague in trying to position your company favorably against
your competitors (such as saying you’re “the
best pizza in town.”). Be specific because specific
is exponentially more memorable. Besides, people expect
you to be good. Otherwise, they wouldn’t give you
their business.
Hearts
and minds first, wallets later
Creating
a positive emotional association in your market for your
product or service is key. It can create want and desire
by the mere mention of your brand, product or service name.
Needless to say, that’s powerful. For instance, the
mere mention of Ben & Jerry’s conjures up images
of numerous unique premium ice cream flavors and with the
anticipation for your favorite (in my case, Cherry Garcia).
Such positive emotional associations are built over time
through good branding practice and a time-tested relationship
between you and your customer based on intrigue, trust,
understanding and support.
To
create a brand promise that creates such emotional connections,
it should be:
1.
Grounded in the brand’s core values
2. Clearly relevant and engaging to your target market
3. Able to create some sort of positive emotional attachment
beyond just being “good”
4. Repeated internally and externally within your organization
5. Adaptable to the business climate
6. Continually reinforced
7. Consistent across advertising and marketing mediums
8. Known and echoed by business partners
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